Who we are.
An Innovative, Security First, Managed Service Provider.
To protect and support the businesses that drive our world.
Act with integrity
Enrich the community
Strive for innovation
Red Alert was created to meet the demand of the many in the community that need Professional IT services but are unable to pay the high cost of a dedicated and experienced IT Staff. Red Alert offers these same services at a fraction of the cost of a dedicated IT Staff.
Easy Support System. An easy to use On-line Support system that allows client to simply send an email or place a phone call to get help.
Minimize Downtime & Cost. We have arranged for the director of support to be on-call, at no adational cost, for our Gold level clients and above.
Proactive and Innovative Solutions. Most organizations with in-house IT personnel must focus their staff on putting out fires. Working with Red Alert gives a business the opportunity to be more proactive, letting them focus their IT staff on innovation and revenue-generating activities. The Red Alert can handle mundane tasks such as help desk tickets and system monitoring while the IT department focuses on the organization's long-term development and goals.
Saving On Costs. Rather than having to pay a dedicated IT team regardless of how often they are needed, Red Alert allows an organization to only pay for the hours of IT time they actually need. Red Alert Services are often more affordable than keeping an on-premise IT team and don't require that the employer invest in benefits or training.
Improving Vendor Management. A managed service provider is able to interface with vendors on behalf of a business, ensuring that operations run smoothly and working as an advocate and assistant for any issues that the business encounters. This becomes increasingly critical for organizations who work with extensive third-party applications. Red Alert thus begins to operate as a simple first point of contact for any troubleshooting and administrative issues.
Helping an Organization Scale. Scaling too quickly is often a problem for businesses. Red Alert Services are solutions that can be scaled without an investment in new infrastructure; therefore, Red Alert lets a business scale upwards without the risk of over-extending. If a business then needs to reduce its scale quickly, it can do so; Red Alert Services allows for rapid restructuring of IT services and resources. 5. Providing Specialized and Knowledgeable Employees Red Alert comes complete with a diverse staff of both knowledgeable and specialized employees. With an in-house IT team, it's usually required that a business instead hire a generalist or a few broad spectrum IT team members to cover all of their needs. Red Alert allows for a business to quickly connect with security, network, and other enterprise specialists.
They Tried to clone a drive that failed, after a day of trying and failed drive wouldn't clone. They contacted me with my options, and were upfront with the cost and the time it would take to repair. As the cloning of the failed drive didn't work, I was not charged for that service. ( Didn't expect the no charge, as Red Alert did work to clone it.) computer is back and running like before.
Very pleased with everything. A high school classmate of 50+ years referred me to you. I am so much not computer savvy. I was so delighted that the team communicated with me in a language that I felt comfortable with. All I need to know is what buttons to I push to get the results that I want ... Red Alert not only came to the rescue but I have the smoothest computer that I have ever had! Excellent marks for patience, customer service in understanding what I needed and leaving me more than satisfied.
All in all it was a good experience dealing with Red Alert.
Let us handle your IT, you focus on growing your business.